Last Updated: October 2026
1. Introduction
Valley Voyagers Clubbb Pvt. Ltd. respects your privacy and is committed to protecting the personal information you provide when using our website, submitting an enquiry, contacting us, or using our holiday trip plan and travel-related services.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to you.
2. Information We May Collect
Depending on how you interact with our website and services, we may collect information such as:
- Name
- Mobile/telephone number
- Email address
- Preferred destination
- Number of travellers
- Travel or holiday requirements submitted through an enquiry form
- Booking-related information provided by you
- Payment or transaction-related information required to process or verify a membership or service
- Information you voluntarily provide when contacting our team
- Technical information such as browser type, device information, IP address and website usage information, where collected through website technologies.
3. How We Collect Information
We may collect information when you:
- Submit an enquiry or contact form on our website.
- Request information about membership or holiday services.
- Contact us by phone, email or other official communication channels.
- Make or request a membership or holiday booking.
- Interact with our website or website features.
- Voluntarily provide information for customer support or service delivery.
4. How We Use Your Information
We may use collected information for purposes including:
- Responding to enquiries and requests.
- Contacting you regarding membership, holiday plans or services you have requested.
- Processing and managing bookings or membership-related requests.
- Providing customer support.
- Communicating important service, booking or account information.
- Improving our website, services and customer experience.
- Understanding website usage and improving website performance.
- Preventing misuse, fraud or unauthorized activity.
- Meeting applicable legal, regulatory or administrative requirements.
5. Membership and Booking Information
If you enquire about or purchase a holiday trip plan, we may need to collect information required to manage your membership, payment records, booking requests and holiday arrangements.
The information required may vary depending on the service, participating property and booking process.
6. Payment Information
Where payments are made through a third-party payment gateway or payment service provider, payment information may be processed directly by that provider according to its own privacy policy and security practices.
VVC should not collect or store complete card numbers, CVV numbers, passwords or other sensitive payment credentials on its website unless an appropriate secure payment system and lawful process are specifically established.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences and improve user experience.
Cookies may also be used by analytics, advertising or other third-party services where such services are enabled on the website.
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
8. Analytics and Website Performance
We may use website analytics tools to understand how visitors use our website, which pages are viewed and how website performance can be improved.
Where third-party analytics tools are used, information may be processed according to the relevant provider’s policies and settings.
9. Marketing Communications
If you provide your contact details for an enquiry or otherwise consent to receive communications, VVC may contact you regarding relevant travel, membership or service information.
You may request to stop receiving promotional communications by contacting us or using an available unsubscribe mechanism, where applicable.
10. Sharing of Information
We do not intend to sell your personal information.
Information may be shared when reasonably necessary to operate our business or provide requested services, including with:
- Participating hotels, properties or travel service providers when required for a booking.
- Payment processors or financial service providers for payment-related processing.
- Website hosting, technology, analytics or communication service providers.
- Professional advisers or service providers where reasonably required.
- Government authorities or other parties where disclosure is required by applicable law.
Third-party service providers may process information according to their own applicable terms and privacy policies.
11. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through unsecured channels.
12. Data Retention
We may retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, resolve disputes, meet legal or regulatory obligations, and protect our legitimate business interests.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
13. Third-Party Websites and Links
Our website may contain links to third-party websites, social media platforms, hotels, travel providers or other external services.
VVC is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
14. Children’s Privacy
Our website and services are intended to be used by adults and individuals capable of entering into applicable agreements.
We do not knowingly request or intentionally collect personal information from children for independent marketing or membership purposes.
15. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where applicable.
- Withdraw consent where processing is based on consent.
- Object to certain uses of your information.
- Request restriction of certain processing where applicable.
- Opt out of promotional communications.
Requests may be subject to verification and applicable legal or regulatory requirements.
16. How to Request Changes or Deletion
To request correction, deletion, access or other assistance regarding your personal information, contact us using the details provided at the end of this Privacy Policy.
We may need to verify your identity before processing a request.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements or business practices.
The updated version will be published on this website with a revised “Last Updated” date.
18. Contact Us
Valley Voyagers Clubbb Pvt. Ltd.
301-C Wing Cosmos Residency
Shyamkhet, Bhowali
Nainital, Uttarakhand – 263132
Phone:
+91-9897454239
+91-7454926765
+91-8954352442
Email: manager@valleyvoyagersclub.com
Website: www.valleyvoyagersclub.com
GSTIN: 05AALCV2664H1Z4
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Implementation Notes Before Publishing
This Privacy Policy is a website-ready business draft based on the services and contact information supplied for Valley Voyagers Clubbb Pvt. Ltd. The source materials do not specify the exact hosting provider, analytics tools, advertising platforms, CRM, payment gateway, cookie-consent configuration, data retention periods, or formal legal entity/data-protection details.
Before publishing, VVC should update this document with the actual tools and vendors used on the website, the final contact/privacy request process, and any legally required disclosures applicable to its operations. This document is not a substitute for legal advice.
